Listing Report Policy

Last updated: July 2026

How to report a listing

Every listing published on El BuscaCasa includes a "Report listing" link at the bottom of the page. Any visitor, with or without a registered account, can use it to tell us about a problem with the listing.

Accepted report reasons

• The property does not exist or is not available
• The advertiser does not have the owner's authorization
• The information is false or incorrect
• The price is misleading
• The photos are stolen or fake
• It is a fraud or scam
• It is a duplicate listing
• Other reason

What happens after you submit a report

Every report is logged and queued for review by our team. We typically review reports within a few business days, prioritizing cases suggesting fraud or risk to users.

Possible outcomes

• No action: after review, no breach is found.
• Listing suspended: temporarily removed from public view while the situation is clarified.
• Listing removed: permanently removed due to confirmed breach.

No guarantee of outcome

El BuscaCasa reviews all reports in good faith but cannot guarantee a specific outcome or resolution timeframe in every case. Reports do not replace or prevent the reporter from pursuing any legal action available to them with the competent authorities.

Contact for urgent reports

For cases requiring urgent attention (clear signs of ongoing fraud or scam), you can write directly to moderacion@elbuscacasa.com.